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ULM IT

ULM Information Technology

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HELPDESK & SUPPORT318-342-3333campus phone
3333
After hours, seeÌýHelpdeskÌýinfo

The Office of Information Technology provides a wide variety of computing and network services for faculty, students, and administration. Centralized computing resources include a combination of servers which support all campus network resources. The network is extended to about 60 buildings, 48 of which are connected via fiber. This network extends IP based Internet and research networks to departmental networks as well as stand-alone personal computers. Services include: network support (wired & wireless), training and orientation, configuration design and hardware specifications, site license software distribution, test grading, assistance with instructional media, and web and database development. Computing resources have also been provisioned for a more secure campus which includes electronic access controls and camera surveillance.

Hardware & Software

Information about purchasing, service agreements, warranties, repairs, software licensing and more.

HardwareÌý|ÌýSoftware

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Polices & Forms

Technology Use Policy

Other Policies

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Computer SOS Statistics

- for yr. 2023

Total Tickets
6418 opened
6486 closed

Helpdesk Tickets
3694 opened
3694 closed

the Helpdesk often serves as frontline support to connect students, faculty, & staff with solutions

Office of
Information Technology

University Library
Room 302, ULM
Monroe, LA 71209

Business Hours

Monday-Thursday
7:30 a.m. to 5:00 p.m.
Friday
7:30 a.m. to 11:30 a.m.

Main Office

PH (318) 342-5015
FX (318) 342-5018

Personnel Directory

HelpDesk
(318) 342-3333
on-campus ext. 3333