Information Technology

Office 365 Help -ÌýMobile Users

Install Office 365 on a mobile device

For detailed instructions, please visit the .Ìý

The ULM Help Desk recommends visiting Microsoft's officialÌýÌýprior to installing Office 365 Education, but if you are ready to setup your phone, tablet, or other mobile device, instructions are available forÌý

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Outlook MobileÌýSet Up & Use: Android PDF | Apple iOS PDF
-instructions for Android, Apple & Windows are also offered below

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Mobile Device Configuration

AndroidÌý

These instructions are for configuring your Android phone for Office 365 using an ActiveSync connection. This will allow you to access your Office 365 email, as well as synchronize your Android contacts and calendar with your Office 365 contacts and calendar.Ìý

Removing Your Existing ULM Account

If you currently access your ULM email from an Android device, you'll need to remove it before configuring access to Office 365.Ìý

1.ÌýÌýÌýÌýÌýIn the System Settings, scroll down to Accounts and select the entry for Exchange. It may be listed as Work or Corporate.

2.ÌýÌýÌýÌýÌýSelect your former Exchange account, then select Remove account at the bottom of the menu. Tap OK to confirm.Ìý

Adding Your New Office 365 AccountÌý

Autodiscover Method:

1.ÌýÌýÌýÌýÌýIn System Settings, under Accounts, select +Add Account.

2.ÌýÌýÌýÌýÌýSelect the option for Exchange. It may be listed as Work or Corporate.

3.ÌýÌýÌýÌýÌýConfigure your Exchange account in the provided fields.

  • Email Address: Your email address (e.g., username@warhawks.ulm.edu or username@ulm.edu)
  • Password: Your ULM passwordÌý

Your Android phone will try to set up your email account automatically.Ìý

Manual Method:

1.ÌýÌýÌýÌýÌýEnter the manual setup option, available on most devices. Use the following settings:

  • Email address: Your ULM email address
  • Server address: outlook.office365.com
  • Domain: Leave blank
  • Username: Your ULM email address
  • Password: Your password

2.ÌýÌýÌýÌýÌýEnable/check the option for this server requires an encrypted SSL connection.

3.ÌýÌýÌýÌýÌýTap Next and choose which items you would like to synchronize, then select Done.

4.ÌýÌýÌýÌýÌýFinally, you may be prompted to choose a name for the account you have just added.

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iOS (iPhone / iPad)

These instructions are for configuring the iPhone and iPad for the Office 365 using an ActiveSync connection. This will allow you to access your Office 365 email, as well as synchronize your iOS contacts and calendar with your Office 365 contacts and calendar.Ìý

Removing Your Existing ULM Mail Profile

If you currently access your ULM email from an iOS device, you'll need to remove it before configuring access to Office 365.Ìý

1.ÌýÌýÌýÌýÌýIn the Setting app, please tap Mail, Contacts, and Calendars.

2.ÌýÌýÌýÌýÌýFind your Account, tap on its name, and then select Delete Account.

3.ÌýÌýÌýÌýÌýTap Delete from My iPhone/iPad.Ìý

If the above instructions fail please try:

1.ÌýÌýÌýÌýÌýIn the Setting app, please tap General.

2.ÌýÌýÌýÌýÌýGo to Profile.

3.ÌýÌýÌýÌýÌýTap on the ULM Profile and select Remove.Ìý

Adding Mail AccountÌý

1.ÌýÌýÌýÌýÌýFrom the home screen, select Settings, then select Mail, Contacts, Calendars, and then Add Account.

2.ÌýÌýÌýÌýÌýSelect Microsoft Exchange (iOS 6) or Exchange (iOS 7+).

3.ÌýÌýÌýÌýÌýConfigure your Exchange account in the provided fields.

  • Email: Your email address (e.g., username@warhawks.ulm.edu orÌýusername@ulm.edu)
  • Password: Your ULM password
  • Description: Enter a descriptive name for your account (e.g., "ULM")
  • If prompted for the server, please enterÌýoutlook.office365.com

4.ÌýÌýÌýÌýÌýSelect Next. Your iPhone or iPad will attempt to connect to the Office 365 server.

5.ÌýÌýÌýÌýÌýChoose which items you would like to synchronize (Mail, Contacts, and/or Calendars), then select Save.Ìý

Once your iPhone or iPad has synchronized with your Office 365 account, you can configure additional options in the account settings.

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Windows PhoneÌý

These instructions are for configuring your Windows Phone for Office 365 using an ActiveSync connection. This will allow you to access your Office 365 email, as well as synchronize your Windows 8 Phone contacts and calendar with your Office 365 contacts and calendar.Ìý

Removing Your Exchange AccountÌý

1.ÌýÌýÌýÌýÌýOn Start, swipe left to the App list, tap Settings, and then tap Email + Accounts.

2.ÌýÌýÌýÌýÌýTap and hold the account you want to delete from your phone, tap Delete, and then tap Delete again.Ìý

Adding Your New Office 365 AccountÌý

Autodiscover Method:

1.ÌýÌýÌýÌýÌýOn Start, swipe left to the App list, select Settings, and then select Email + Accounts.

2.ÌýÌýÌýÌýÌýSelect Add an account > Outlook.

3.ÌýÌýÌýÌýÌýEnter your email address and password and select Sign in.

Your Windows 8 Phone will try to set up your email account automatically.Ìý

Manual Method:

1.ÌýÌýÌýÌýÌýIf your email account cannot be set up automatically, you’ll see the message “We couldn’t find your settingsâ€�.

2.ÌýÌýÌýÌýÌýSelect Advanced. You will need to enter the following information:

  • Email address: Your ULM email address
  • Server address: outlook.office365.com
  • Domain: Leave blank
  • Username: Your ULM email address
  • Password: Your password

3.ÌýÌýÌýÌýÌýEnable/check the option for this server requires an encrypted SSL connection.

4.ÌýÌýÌýÌýÌýSelect the check mark at the bottom of the screen.